Seller Portal: a marketplace digital onboarding

Marco Simioni

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UX Researcher

UX Designer

UI Designer

Figma

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Jira

Company:
Conrad Electronic SE
Date:
2022
Conrad Seller Portal is a digital platform provided by Conrad Electronic SE that allows businesses to sell their products directly to customers on the Conrad Electronic marketplace. It serves as a hub for sellers to manage their inventory, product listings, orders, and other aspects of their business on the Conrad platform.
Conrad Seller Portal is designed to provide sellers with the tools and resources they need to effectively manage their e-commerce business on the Conrad platform. It's a dynamic and feature-rich interface that evolves to meet the changing needs of sellers in the e-commerce landscape.
Prior to this digital platform the process for becoming a seller was rather complex and time consuming experience. It involved few questionnaires about type of business and contact persons, background check, and an extensive manual catalogue review in order to validate the company fit within the marketplace. All the aforementioned activities were conducted by business development representatives and were lasting up to 2 months
MVP Deliverables
Dashboard: Sellers can track their sales performance, including revenue, order volume, and customer feedback.
Dashboard: Sellers can track their sales performance, including revenue, order volume, and customer feedback.
My Orders: Sellers receive and process customer orders through Seller Portal.
My Orders: Sellers receive and process customer orders through Seller Portal.
Message Center : Sellers can communicate with customers and Conrad representatives through the platform, addressing inquiries and resolving issues.
Message Center : Sellers can communicate with customers and Conrad representatives through the platform, addressing inquiries and resolving issues.
Add an Offer: Sellers create and manage product listings, including details such as product descriptions, images, prices, and available inventory.
Add an Offer: Sellers create and manage product listings, including details such as product descriptions, images, prices, and available inventory.
Add an Offer: detailed visualisation of Product Information
Add an Offer: detailed visualisation of Product Information
Product Mapping: Sellers can use mapping feature to manage large inventories efficiently.
Product Mapping: Sellers can use mapping feature to manage large inventories efficiently.
Product Mapping: Success message after uploading the full inventory
Product Mapping: Success message after uploading the full inventory
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Posted Nov 13, 2024

Conrad Seller Portal is a digital platform provided by Conrad Electronic SE that allows businesses to sell on biggest European B2B Marketplace

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