Enterprise Electric Vehicle (EV) Charger Management
Samantha Ingram
Overview
Designed by engineers, the original software behind Atom's B2B chargers struggled to support its inherent complexity as business scaled.
To harness the full potential of Atom’s charging infrastructure, a re-envisioned management and analytics platform was born. The new platform was perfectly suited for the complexity of workplace, fleet and multifamily charging infrastructure.
Problems to Solve
Reduce Dependency on Atom's Customer Support, Engineering and Marketing Teams
Provide Clear System Status and Analytics at the Org and Site Levels
Improve Usability
Reduce Dependency on 3rd Party Apps
Imagery
Org Level Analytics show the aggregated usage analytics for every site in the org.
Easily understand who's using the system, average demand, session duration, average # of sessions and usage breakdown by site or access group.
Site Level Analytics show the same metrics for each individual site.
With real-time status for every site (Org Level) and charger (Site Level) within an Organization, Insight Dashboards provide visibility into the current health of your EV Charging Ecosystem
Finally! Configuration has a happy home, no longer spread over disparate sections of the app.
Every feature includes content to guide and prevent errors. In the event of an error, ample messaging is included to assist in understanding and recovery.
The addition of stepped 'add + edit' interfaces breaks information into manageable groupings, allowing descriptions to be included with each field to ensure users have the clarity to proceed with confidence.
ESG Metrics - Now all in one place, easily digestable and exportable,
Received by marketing with great fanfare, this simple feature eliminated the need to manually provide this information to clients for their ESG compliance reporting.
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Posted Jan 3, 2025
Reduced unnecessary customer touch points by over 50% with an intuitive monitoring and configuration platform for Enterprise B2B Fleet + Workplace EV Chargers.
