Comprehensive Medicaid Application Management Platform

Overview:

I had the privilege of leading the development of a comprehensive web platform designed to streamline Medicaid applications and renewals for nursing homes. This project, built on the Bubble.io platform, serves multiple user roles including corporate administrators, facility staff, caseworkers, and technical administrators. It ensures efficient management of Medicaid processes, enhancing both user experience and operational efficiency.

Tech Stack:

Frontend & Database: Bubble.io

Payments Integration: Stripe

Chat bot: Websocket and OpenAI

Project Features:

User Authentication and Role Management:

Implemented a robust authentication system tailored for various user roles including corporate administrators, facility staff, and caseworkers.

Ensured secure login, password recovery, and account privacy across all standard screen sizes and browsers.

Admin and Corporate Dashboards:

Developed intuitive dashboards for both admin and corporate users with view-only and edit access.

Provided tools for managing patient records, uploading documents, tracking tasks, and generating reports.

Applications Management:

Streamlined the journey for submitting and managing Medicaid applications with progress tracking and automated reminders.

Integrated document scanning and storage solutions using DocuSign for secure electronic signatures and document management.

Patient Screening and Contract Forms:

Designed user-friendly interfaces for patient screening, capturing essential details and assessing Medicaid eligibility.

Created customizable contract forms with digital signature capabilities, enhancing workflow efficiency.

Technical Administrator Dashboard and User Support:

Developed a comprehensive dashboard for technical administrators to oversee system operations.

Included a user support and training section with FAQs, tutorials, and custom support options to assist users effectively.

Updates Model and Notifications:

Implemented a dynamic updates model allowing administrators to send targeted updates to specific user groups.

Integrated email and text notifications to keep users informed about important updates and deadlines.

Payments Integration with Stripe:

Integrated Stripe for secure and efficient payment processing, ensuring seamless financial transactions within the platform.

Challenges and Solutions:

Complex User Roles and Permissions: Navigated the complexity of multiple user roles by implementing a detailed role-based access control system within Bubble.io.

Real-time Data Synchronization: Ensured real-time synchronization of data across the platform using Bubble's powerful database capabilities.

User Training and Support: Developed extensive training materials and support systems to facilitate user onboarding and ongoing assistance.

Live Demo:

https://medicaidapp.bubbleapps.io/version-test/

Screenshots:

Sign in:

Patient Dashbboard:

Patient Documents:

Patient Tasks:

Patient Updates:

Admin Accounts:

Admin Add Accounts:

Admin Clients:

Admin Client Details:

Outcome:

The Medicaid Application Management Platform has significantly improved the efficiency of managing Medicaid applications and renewals for nursing homes. By leveraging the power of Bubble.io and Stripe, we delivered a secure, user-friendly, and highly functional solution that meets the needs of diverse user roles.

This project exemplifies my ability to lead full-cycle development projects, from initial concept through to deployment and support, using modern no-code tools and integrations.