Overview:
Cloud Nine Creators is a balloon styling and event decor business based in Texas. The business had grown entirely through Instagram and referrals—but lacked a website, lead capture, or pricing transparency. Kathleen needed a professional online presence that looked high-end but stayed easy to manage.
Challenge:
The owner didn’t want to manage phone calls or calendar bookings. She wanted a site that showcased her work, filtered leads automatically, and allowed her to respond via email at her convenience.
Solution:
Using The MRB Stack, I launched a sleek, mobile-first site that positioned Cloud Nine as a luxury event brand. We embedded a detailed intake form (styled like Thumbtack), connected MailerLite for automation, and trained a chatbot to answer FAQs about services, pricing, and event types.
Key Features:
Fully responsive 4-page site (Home, Services, Gallery, Contact)
Embedded MailerLite form with smart lead filters (event type, guest count, decor needs)
AI-powered chatbot trained on FAQs and pricing
No phone calls or calendar links—email-only follow-up process
Mobile-optimized site speed and SEO metadata
Custom photo gallery styled to feel like a luxury brand
Outcome:
Cloud Nine Creators now gets qualified inquiries without wasting time. Leads are pre-filtered and delivered via email, and the AI handles common questions instantly. The site captures the brand’s premium vibe and simplifies bookings for the owner.