IT Helpdesk Optimization
Mayank Dwivedi
IT Operations, Sophos, VMware VDI, Remote Support, Networking, onen vpn, WAN, Office 365, BMC Remedy, ITIL, Active Directory, End User Support, Mobile device management,
DNS, DHCP, Software Installation, JIRA, Okta, Intune, Slack, FTP, TCP/IP, and more.
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Posted Dec 30, 2023
Revamped IT helpdesk processes and systems, reducing response time and improving customer satisfaction.
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Daxko
