10 Yrs IT Specialist | Cloud Architect

Technical support

Monitoring hardware, software, and system performance metrics. Updating computer software. as well as upgrading hardware and systems.

IT Specialist
Cloud Infrastructure Architect
Systems Engineer
Microsoft Office 365

Desktop support specialist
Desktop support specialist

Monitoring hardware, software, and system performance metrics. Updating computer software. as well as upgrading hardware and systems.

IT Specialist
Cloud Infrastructure Architect
Systems Engineer
Azure

IT Helpdesk Optimization
IT Helpdesk Optimization

Revamped IT helpdesk processes and systems, reducing response time and improving customer satisfaction.

IT Specialist
Cloud Infrastructure Architect
Technical Support Specialist
Microsoft Office 365