Agrofy E-commerce Transformation

Carol

Carol Munar

Agrofy E-commerce Transformation

I redesigned Agrofy, a leading agricultural marketplace in Latin America, to transform it from a quotation-based platform into a full e-commerce site enabling farmers and suppliers to buy and sell machinery, seeds, and equipment directly. The result: a seamless checkout flow, multiple payment options, shipping integrations, and strong adoption across markets.

Why It Matters

High demand, low transaction visibility: Despite millions of users and thousands of annual quotes for machinery and seeds, Agrofy lacked a system to process direct sales.
Growth opportunity in digital agriculture: As one of the most visited agri-marketplaces (nine countries, 5 million monthly visits) in 2019, Agrofy was perfectly positioned to monetize its quotation traffic.
Complex market constraints: The agricultural sector spans very different payment preferences, logistics needs, and negotiation practices, especially between suppliers and farmers.
Information about the user and methods of payment.
Information about the user and methods of payment.
Confirmation of a pruchase mailing.
Confirmation of a pruchase mailing.

How I Solved It (Approach & Design)

Framework & Methodology: I used a Discover → Define → Develop → Deliver approach: doing deep user research, defining core flows, building prototypes, and iterating.
User Research & Validation: Conducted qualitative interviews and analytics review to understand how farmers and suppliers currently negotiate, pay, and receive goods.
Design & Interface:
Created a checkout flow that supports different payment methods depending on region and local market infrastructure.
Designed a “field location” pattern: users can specify their physical farm or delivery address for logistics.
Built a negotiation/chat feature to reflect how agricultural buyers and sellers often discuss terms, especially for seeds.
Collaboration & Iteration:
Worked closely with engineering for feasibility, integrating payments and shipping.
Started with alpha testing among 50 Agrofy employees, then phased a public rollout.
Monitored via Google Analytics and other tools to validate engagement.
Checkout without a quotation
Checkout without a quotation
Time expire email notification
Time expire email notification

Results & Outcomes

New Checkout System: Delivered a complete e-commerce experience: from product selection → negotiation → payment → shipping.
Payment & Logistics Integration: Implemented regional payment providers tailored to local markets.
Improved Engagement Metrics:
+3% merchant acquisition (first machinery in Brazil, seeds in Argentina)
+23% in buyer acquisition, with more users initiating online quotes or purchases.
+18% new buyers engaging in the quote process, thanks to a more intuitive, digital-first workflow.
Buyer account page
Buyer account page
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Posted Nov 21, 2025

Redesigned Agrofy to transform it into a full e-commerce site for agricultural products.