Qola | Optimizing Electronic Health Record 🥵

Making a suite of tools more accessible to navigate Qola’s unique assessment process allows care takers to get to know and understand these unique traits and requirements, allowing them to provide care and services that are tailored to the changing needs of each individual.

Often times, web apps are launched very quickly and without scalability in mind. As an app becomes a smashing success with your customers, it’s easy to neglect usability enhancements when adding new features, pages, and tools.

This was the case for Qola’s team, and it was about time for them to start thinking about their users and what type of experience they wanted their users to feel when interacting with their app at any touch point.

Most EHRs opt for exhaustive, but relatively unguided documentation on interface components. While this leans into flexible processes, it can go too far for a product with thousands and thousands of users.

The new Qola assessment application prioritizes on-hands guidance and strong information scent.