Requirements:
- Sync Contacts from Monday.com boards to Twilio Frontline.
- Enable 2-way SMS and Calling for Customers/Leads.
- Real-time and fast data retrieval.
Technology/Services Used:
- Twilio Frontline
- Monday.com GraphQL API
- AWS Lambda (Contact Sync Script).
- AWS S3 (Storage)
- AWS EventBridge (Scheduler)
- NodeJS
- Twilio Functions
- Okta SSO