Twilio Expert: Chatbots, IVR & Contact Centers

Twilio + Monday.com Automation
Twilio + Monday.com Automation

- Sync Contacts from Monday.com boards to Twilio Frontline. - Enable 2-way SMS and Calling for Customers/Leads. - Real-time and fast retrieval. - Edge Caching

AI Chatbot Developer
Web Developer
AWS
monday.com
Twilio

Integrate Twilio Flex with Salesforce
Integrate Twilio Flex with Salesforce

The Flex Salesforce integration embeds the Flex agent user interface directly into the Salesforce application and creates a single source of truth for agents.

AI Chatbot Developer
Web Developer
AWS
Salesforce
Twilio

Twilio IVR Call Flow Implementation for a Lending Corporation
Twilio IVR Call Flow Implementation for a Lending Corporation

Implemented Twilio IVR call flow solution to streamline customer service. The solution resulted in reduced wait times and increased customer satisfaction.

AI Chatbot Developer
Web Developer
Airtable
AWS
Twilio