Luísa — AI Customer Service Agent with RAG

Customer service teams drown in repetitive questions, leads go cold outside business hours, and generic chatbots make things worse — they hallucinate answers and can't actually do anything.

Luísa is a production AI customer service agent. She answers from the business's real data via RAG, remembers each customer between conversations, books meetings directly into the calendar, and hands critical actions to a human for approval before anything irreversible happens.

RAG on business data — answers come from the company's own knowledge base, not from the model's imagination

Persistent memory — returning customers are recognized and context carries over

Scheduling — she checks availability and books meetings in the calendar (CRM + Calendar integration)

Human-in-the-loop — sensitive actions wait for human approval instead of running blind

Production-grade — error handling and monitoring, built with Claude + n8n

Luísa is running in production right now — you can chat with her here: https://chat.dmaai.com.br

Claude (LLMs) · RAG · n8n · CRM + Calendar integrations · human-approval flows

I build production AI agents and WhatsApp chatbots (official Meta Cloud API) end to end, from discovery to deploy.