The storefront was treating the flagship glove as a one-off purchase rather than the foundation of a complete skincare routine. This led to a plateau in Average Order Value (AOV). The founders needed a management team to step in and re-architect the store—shifting the digital experience from purely transactional to highly educational, while seamlessly upselling complementary products like hair wraps and serums. We took over the end-to-end technical operations, turning their Shopify store into an automated growth engine.