Not too long ago, I stumbled across a grocery e-commerce website that looked like it hadn’t seen a facelift in over a decade. As a product designer with a passion for both aesthetics and functionality, I couldn’t help but dig deeper. The resolution of the images were poor, the navigation was confusing, hierarchy was non-existent, and on mobile, it was practically unusable. It reminded me of something from the early days of the internet. It was functional, yes, but not in a way that made people want to stick around.