Notion Marketplace Operations / Growth

Operations: Setup and execute editorial processes for the template gallery, new template approval flow in Airtable and Contentful, manage template localisation in seven languages, setup dashboards in Amplitude, email chain automations in customer.io, creator support in Zendesk.

Product: Wrote 8 mini-PRDs for the marketplace recommendation engine, creator badging, new template approval flows, marketplace categorisation, template bundles, creator onboarding etc

Marketing & Community: Built 70+ templates for Notion, our influencers and partners. Generate social video content to showcase templates using ScreenStudio and Loom. Weekly content for our creator community. Organised and run 10+ fireside chats, competitions and workshops for creators.

Research: 20+ interviews with creators and two quantitative research projects.