Overview:

I established and operated a digital eCommerce store, focusing on optimizing sales and enhancing customer experience. I managed all aspects of store operations, from supplier negotiations to listing optimization, ultimately achieving Power Seller status on eBay with a 100% positive feedback score.

Key Responsibilities:

Built and managed an eCommerce store on platforms like eBay and Shopify, driving sales and optimizing product listings.

Cultivated relationships with international suppliers to secure competitive pricing and ensure a smooth supply chain.

Implemented customer support processes, achieving a 100% response rate within 24 hours.

Conducted product research to discover profitable niches, driving over 1,000 sales in a single day.

Led a growing team, scaling the operation to meet increasing demand.

Outcome:

Successfully built and managed a thriving eCommerce store with daily sales and a high level of customer satisfaction. Maintained a 100% positive feedback score, delivering exceptional service and optimizing listings to achieve consistent sales growth.