UX Case Study | Kosanku

Kosanku is a platform is a place to find and rent boarding houses. This platform will bring together boarding house seekers and tenants to conduct transactions directly on the platform.

This UX Study Case discusses user problems based on in-depth interviews, then I create solutions based on these problems. After that, I also conducted usability testing on selected respondents and conducted a usability scale system to determine effectiveness, efficiency, and user satisfaction.

This case study also includes the Usability Testing Scenario that will be used by respondents and the System Usability Score results report.