This no-code automation streamlines the process of handling refund requests submitted by customers. By integrating Typeform, Google Sheets, Revolut Business, and email notifications through Make.com, it automatically creates draft refund payments and notifies a team member for approval—eliminating manual processing and reducing errors.

Make.com – Visual automation builder

Typeform – Customer-facing refund request form

Google Sheets – Centralized order and customer data

Revolut Business – Draft payment creation for refunds

Email – Internal team notification system

Typeform collects refund requests from customers.

Make.com checks Google Sheets for matching order data.

A draft payment is created in Revolut Business using customer and refund info.

An email notification is sent to a team member for review and approval.

Manual refund processing is time-consuming and error-prone, especially when orders are paid via bank transfers. This automation:

Ensures refund requests are accurately captured and matched

Drafts payments securely without manual entry

Notifies internal teams for quick approval and execution

No-code automation workflow design

Cross-platform integration (Typeform, Google Sheets, Revolut, Email)

Secure payment preparation using draft logic

Workflow branching and notification logic in Make.com

Real-world financial process automation