Axis Bank Personal Loan User Journey Redesign
Hardi Kamlesh
Axis Bank - Personal Loan flow redesign
User Journey: Before
User Journey - we proposed
Keeping in mind, the sentiments which a user would feel, think & do while wanting to get through a personal loan application journey
THAT'S THE WRAP
That is how we solve the user flow & covered all the edge cases (failure, network wrror) as well.
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Posted Jul 11, 2026
Redesigned Axis Bank's personal loan application user journey.
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Axis Bank
