The project focused on improving the efficiency and user experience of an open truck park system, which required analysing how vehicles entered, parked, and exited the facility. The goal was to identify bottlenecks, reduce waiting times, and prepare the process for digital...
A client presented a rough idea for a digital service. The process focused on transforming it into a concrete wireframe for stakeholder alignment and development planning.
• Initiated with discovery sessions to clarify objectives and user needs.
• Mapped the user journey and...
Collaborated with cross-functional teams to streamline HR onboarding and leaver processes, integrating SailPoint as a third-party IAM solution.
Outcome: Reduced manual onboarding tasks by 30% and improved compliance through automated workflows.
Collaborated with diverse business units to capture the Social Value Data, supporting democratic planning processes and empowering communities.
