Trust in generative AI is not a function of performance alone. It shifts with task difficulty, perceived capability, and the alignment between human reasoning and system output.
In this article, I unpack these dynamics, exploring where trust breaks, where it holds, and what it...
Generative AI systems do more than generate outputs. They shape how users understand reliability, boundaries, and control.
In this article, I explore how system behavior, feedback, and interaction patterns influence mental model formation, and what that means for designing AI...