Redesigned UX and achieved a 55% reduction in customer drop-off.
How I ran a design sprint to help users complete product purchases (efficiently) and improved the customer drop-off score by 55%.
UX Designer
Product Designer
UI Designer
Figma
Enforced User Research to increase efficiency by 80%.
Merchant selling products needs an easy to use application with the least effort and could be able to see all the required data in a finger touch distance.
UX Designer
Product Designer
UI Designer
Figma
Redesigning the FUNNEL for better user engagement.
As a college student navigating through the application process gets tedious and increases cognitive load.
User Researcher
UX Designer
UI Designer
Figma
Why does the user leaves without buying? - A BOX8 Case study.
Solving the issue of a dip in user engagement from homepage to add to cart.
UX Designer
Product Designer
UI Designer
Figma
PowerPoint