Glossier has one of the most recognizable brand identities in beauty.
But their welcome email is leaving money on the table.
Below is my breakdown of what's working, what's not and what I changed.
What Glossier gets RIGHT:
β Clean, consistent brand aesthetic
β Theyβve got strong positioning copy
β The sticker callout creates genuine brand delight
Good bonessss. The execution needed work π
What wasn't working:
β¦ Discount code buried in plain body text
β¦ 7 identical "Shop now" buttons - when everything's a CTA, nothing is
β¦ Many products at once β feels like a catalog, not a recommendation
Great aesthetic. But the conversion decisions aren't there.
Here's what I changed π
β¦ Styled code block
β¦ Single CTA above the fold
β¦ Sticker moment moved up
β¦ Social proof added
Same brand DNA. More intentional.
Every decision in an email is a revenue decision first, a design decision second.
6+ years as a brand designer β now going deep on email marketing design for DTC brands.
Day 2 of 25. ππΎ #MakeItHappen30DayChallenge
Excited to have completed the brand design project for Sequo- a brand focused on cross-chain protocol in the Web3 industry.
Case study would be up soonπ