Mohamed Ayoub Chebbi
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DCafé did not have a service problem. It had a trust problem at the point of submission.
When I tried to order my own thesis binding, the existing form submitted before I had finished. I was left uncertain about the final request and what it would cost: exactly the wrong feeling when your thesis deadline is close.
I rebuilt that critical handoff in Base44: a bilingual (Hungarian/English), live thesis-binding journey where students can configure the finished book, see the price before submitting, review every detail, and receive a traceable reference, while DCafé’s staff receive a structured, secure production request.
Students can now:
- Upload their PDF, Configure print, paper, cover color, collection speed, and thesis title.
- See a live 3D thesis cover update as they customize.
- See their price update before submission.
- Review contact details, production choices, and the final total in one clear place.
- Receive a public order reference and a WhatsApp support route after submitting.
But the rebuild goes beyond a prettier website.
Behind the scenes, each request arrives in a private Operations workspace. Staff can inspect production details, securely access submitted PDFs, and progress requests through Received → In Progress → Ready.
I also built a privacy-first WhatsApp concierge that:
- Answers approved student FAQs
- Verifies order status with a full name + public reference
- Help students escalate topics in English for the staff to review it in Hungarian.
The result is a more confident student experience and a more actionable workflow for DCafé’s team.
Base44 to #GiveItAGlow. From upload to confident handoff.
Live: https://foamy-print-flow-core.base44.app/
Portfolio: https://chebbimedayoub.com/
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Well well! I’m beyond excited to share that I had the chance to contribute as Brand Designer for IEEE R8 MENA SYP 2025 (https://www.linkedin.com/company/ieee-mesyp-2023/) 🇹🇳
Although the congress is now over, the intro song and visuals will remain unforgettable for the 150+ participants who joined us from 17 countries across the MENA region.
It’s been a true pleasure to help deliver a congress that set new standards, and I’m incredibly proud of the dedication my teammates showed, obsessing over every detail until the very end. 🙌
I’ve also shared an article on my website, where I go deeper into how we crafted the MENA SYP identity and brought it to life. Check it out here 👇
https://chebbimedayoub.com/menasyp25
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