Every department at Lighthouse Cabinetry was doing their job well. The problem was the gap between them.
Design would finish their part and move on. Cutting would find out through a phone call or a shared file. If specs had changed since the last Excel version, there was no clean...
Lighthouse Cabinetry ran their entire production schedule on Excel. It worked — until someone missed a step and the formulas broke. With 30+ concurrent orders, production managers were spending 30+ minutes manually verifying timelines and making coordination calls every day.
For Lighthouse Cabinetry, a consultation used to mean 20+ minutes of manual Excel formatting before a single cabinet was even discussed. Different rooms meant different files, different fields, and a massive amount of friction.