Joseph Patrick Sentero
Early-career Automation & Systems Builder
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AI-Powered Customer Inquiry Routing System
uilt an automated email management system that classifies incoming Gmail messages using AI and routes them to the appropriate team. Sales leads are summarized and pushed to Slack while automatically creating contacts in Salesforce, and...
AI-Powered Lead Qualification & CRM Automation
Built an automated lead management system that captures inquiries, creates CRM records in Salesforce, and uses AI to classify leads as hot, warm, or cold. The system sends personalized follow-up emails based on lead quality and logs...
AI-Powered Customer Feedback Response System
Built an automated review management workflow that analyzes customer ratings and sentiment using AI, then sends personalized email responses based on feedback type. Negative reviews trigger apology and support emails, neutral reviews...
