How should I prepare a job description for an account manager on Contra?
Start by listing the specific skills and experience you need. Mention your project's size and industry. Describe the tasks the account manager will handle, like client communication or project oversight.
What qualities should I look for in a top freelance account manager?
Look for strong communication skills and a proven track record in your industry. Check for experience in managing client relationships effectively. Good problem-solving skills are essential for smooth project management.
How do I set clear deliverables for my freelance account manager?
Define the objectives your account manager needs to achieve. Set specific, measurable goals and include deadlines. Make sure these align with your business needs and project timeline.
What is the best way to onboard a freelance account manager?
Start with a brief meeting to share your company’s values and objectives. Provide all the necessary resources and access they’ll need. Regular check-ins can help them adapt quickly to your workflow.
How can I effectively communicate with my account manager on Contra?
Set up regular updates or meetings to discuss progress. Use a consistent communication tool, like email or chat, that both find easy. Outline your preferred mode and frequency at the start to avoid misunderstandings.
How do I manage expectations for the project's timeline?
Create a detailed timeline together with your freelance account manager. Clarify when tasks should start and finish. Flexibility might be needed if unexpected challenges arise, so keep an open dialogue.
What is the best way to ensure the account manager understands my business goals?
Share comprehensive details about your company and products. Explain your long-term vision and short-term goals clearly. Encourage questions to ensure they fully grasp the scope and purpose.
How can I measure the success of my freelance account manager?
Use key performance indicators that align with your project goals. Track their communication, client satisfaction, and project completion rates. Regular reviews can help assess performance and make adjustments.
How do I maintain a positive working relationship with my account manager?
Foster open communication and be respectful of their expertise. Encourage feedback about the working relationship. Recognizing their contributions can build morale and encourage productivity.
Who is Contra for?
Contra is designed for both freelancers (referred to as "independents") and clients. Freelancers can showcase their work, connect with clients, and manage projects commission-free. Clients can discover and hire top freelance talent for their projects.
What is the vision of Contra?
Contra aims to revolutionize the world of work by providing an all-in-one platform that empowers freelancers and clients to connect and collaborate seamlessly, eliminating traditional barriers and commission fees.
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