Question 1

How can I define my project goals for a community manager so they fit my needs?

Accepted Answer

Start by writing down what you want your community to achieve. Think about why it's important and how it can help your business grow. Share these goals clearly with your community manager and discuss how they can help achieve them.

Question 2

What key qualities should I look for in a freelance community manager on Contra?

Accepted Answer

Look for someone who knows your industry and understands your brand. They should be good at talking to people online and solving problems. Also, check if they have experience growing online communities like yours.

Question 3

How do I create a project brief for hiring a community manager on Contra?

Accepted Answer

Write a document that explains what you need help with, like managing your social media groups. Include details about your community and what you hope to achieve. The brief should be clear and easy to understand so the freelancer knows exactly what to do.

Question 4

What's the best way to set expectations with my community manager before starting the project?

Accepted Answer

Have a meeting with your community manager to talk about what success looks like for your project. Discuss the specific tasks and deadlines they need to meet. Clear expectations will help both of you stay on track and work smoothly together.

Question 5

How should I agree on deliverables with a freelance community manager?

Accepted Answer

Make a list of what results you're hoping to see, like more engagement in your community. Be specific so both you and the manager know what's expected. Agree on timelines for when these deliverables should be completed.

Question 6

What tools can I use to track the progress of my community manager's work?

Accepted Answer

Use tools that let you see how your community is growing, like analytics software. Set up regular meetings for updates. Also, ask for reports that show engagement, growth, and other key metrics.

Question 7

How soon should I expect to see results after hiring a community manager?

Accepted Answer

Building a strong community takes time, so be patient. Usually, you'll start to see small changes in a few weeks, like more engagement or new members joining. Discuss a realistic timeline with your community manager to set expectations.

Question 8

How can I support my community manager to ensure project success?

Accepted Answer

Provide them with all the information they need about your brand and community. Be available to answer questions and give feedback. Also, encourage open communication so they feel supported in their role.

Question 9

What kind of communication should I maintain with my freelance community manager?

Accepted Answer

Set up a regular schedule for check-ins, like weekly calls or messages. Talk about what's working well and any challenges they're facing. Good communication helps keep everyone on the same page.

Question 10

Why is it important to review performance with my community manager regularly?

Accepted Answer

Regular reviews help you see if you're meeting your community goals. It lets you give feedback and make improvements along the way. It also helps your manager feel valued and keep doing great work.

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