Best Intercom freelancers for Customer Service to hire in 2025

Tanjim Islam

PROBangladesh

$10k+: Earned

17x: Hired

5.0: Rating

5: Followers

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Customer Service(1)

Celia Mesa

Barcelona, Spain

$10k+: Earned

7x: Hired

5.0: Rating

5: Followers

Top

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Miguel Queirós

PROPortugal

$10k+: Earned

9x: Hired

5.0: Rating

98: Followers

Expert

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Cover image for Initcode - Platform engineering

$1.3K+ earned

Cover image for SixFold pro - Digital agency & services website.

Sam Az

PROUnited Kingdom

$50k+: Earned

6x: Hired

5.0: Rating

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Brigitte Demba

Nairobi, Kenya

$10k+: Earned

2x: Hired

5.0: Rating

6: Followers

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Customer Service(1)

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Explore Intercom Customer Service projects on Contra

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298

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144

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Top services from Intercom freelancers on Contra

HubSpot

Customer Success Manager

Community Support Specialist

Support Service

$25/hr

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Freshdesk

Product Strategist

Product Manager

Customer Experience Strategy and Management

Contact for pricing

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Freshdesk

Customer Support Representative

Customer Success Manager

Customer Support Management

$1,200

Top locations for Intercom freelancers for Customer Service

Long Beach, United States

FAQs

How do I know if a freelancer is a good fit for using Intercom?

Check their past projects. Look for experience with Intercom tools. See if they’ve created chat solutions or used AI bots before.

What skills should a freelancer have to use Intercom well?

They should understand customer support tools. They need to know how to set up chatbots. Experience with AI agents like Fin is a bonus.

How should I describe my project to a freelancer?

Be clear about what you need. Explain if you want chatbots or reports. Share any goals or timelines you have too.

What should I include in the freelancer's contract?

List the tasks and deadlines. Include details on the chat solutions. Don't forget about reports and meetings.

What deliverables should I expect from a freelancer using Intercom?

Expect chat solutions tailored to your needs. Look for automated response systems. An analytics report on customer chats is useful too.

How can I ensure the project starts smoothly with the freelancer?

Have a kickoff meeting. Review the plan together. Make sure everyone understands the goals and timeline.

What should I look for in a freelancer’s portfolio regarding Intercom?

Check for successful Intercom projects. See if they have examples of customized chatbots. Look for any client analytics reports they've done.

How detailed should the project plan with a freelancer be?

It should include major tasks and deliverables. Break down the tasks with clear deadlines. Mention any special tools or integrations needed.

How can I measure the success of the Intercom project?

Look for improved response times in customer support. Check if customer engagement increases. Review analytics reports for positive trends.

What kind of communication should I maintain during the project?

Have regular check-ins. Use emails or calls to update. Make sure any roadblocks are discussed quickly.

Who is Contra for?

Contra is designed for both freelancers (referred to as "independents") and clients. Freelancers can showcase their work, connect with clients, and manage projects commission-free. Clients can discover and hire top freelance talent for their projects.

What is the vision of Contra?

Contra aims to revolutionize the world of work by providing an all-in-one platform that empowers freelancers and clients to connect and collaborate seamlessly, eliminating traditional barriers and commission fees.