Customer Support Management
Starting at
$
1,200
About this service
Summary
I offer bilingual (English/Spanish) customer support, sales management, and appointment scheduling services designed to enhance client satisfaction and boost business growth and What sets me apart is my ability to connect with diverse clients, provide tailored solutions, and ensure seamless communication in two languages with a proactive approach and attention to detail, I deliver results that make your business shine. 🌟
What's included
Exceptional Bilingual Customer Service
Deliver outstanding customer support in both Spanish and English, ensuring all client inquiries are handled with professionalism and care. I respond to emails, social media messages, and other communications promptly, resolve issues efficiently, and maintain a warm, friendly tone to enhance customer satisfaction. Weekly summaries of interactions and client feedback will be provided to help improve service quality ✔️
Duration
4 weeks
Skills and tools
Customer Success Manager
Customer Support Representative
Community Manager
Freshdesk
Gorgias
HubSpot
Intercom
Zendesk