Fernanda Cala's Work | ContraWork by Fernanda Cala
Fernanda Cala

Fernanda Cala

RevOps & CRM | I help B2B companies fix messy CRMs

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Fernanda is ready for their next project!

Cover image for Most B2B companies don’t have
Most B2B companies don’t have a lead problem — they have a follow-up problem. I help companies clean and structure their CRM, organize lead data, and build simple follow-up systems that improve pipeline visibility and conversion. This portfolio shows real cases where better CRM structure led to clearer processes and more opportunities.
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Cover image for A B2B media company was
A B2B media company was managing data across multiple tools (Airtable, Zendesk, Swoogo, WordPress), creating fragmentation and inefficiencies. There was no clear visibility, and workflows were complex. I helped structure workflows, improve data organization, and coordinate systems to reduce friction across operations. As a result: Improved operational visibility More consistent workflows Better coordination across systems This case shows how structured operations support scalability and efficiency.
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Cover image for A traditional B2B company was
A traditional B2B company was managing over 600 contacts across spreadsheets, with no CRM or clear pipeline visibility. Data was inconsistent, duplicated, and there was no structured follow-up. I cleaned and structured the data, removed duplicates, and designed a CRM setup in HubSpot with clear segmentation and pipeline stages. As a result: Full visibility into the pipeline Organized and usable lead data Identification of inactive leads as missed revenue This case highlights how CRM structure unlocks hidden opportunities.
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Cover image for A B2B HR Tech company
A B2B HR Tech company was generating leads through content and events, but lacked structure and follow-up in their CRM. Leads were not clearly tracked, and there was limited visibility across the pipeline. I worked on organizing lead management in HubSpot, improving how leads were tracked, and aligning with sales to monitor pipeline activity. This contributed to: 28 qualified business meetings 12 closed deals This case shows how improving CRM structure and follow-up can directly impact revenue.
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