Projects using ShipStationProjects using ShipStationE-commerce Operations & Support Specialist for Peptide & Health Brands 🧬
Managing a peptide or health supplement store requires high accuracy, fast customer response, and seamless store operations. With hands-on experience handling operations for US-based peptide brands (like PeptixBio & AscendBioLabs), I help store owners maintain high CSAT and smooth daily workflows.
What I bring to your brand:
🎧 Dedicated Support: Handling email, live chat, and ticketing with industry-specific understanding.
📦 Order & Logistics Tracking: Smooth handling of fulfillment inquiries, reshipments, and refunds.
⚙️ Help Desk Setup: Configuration and management on Gorgias, Zendesk, and Intercom.
📊 Store Operations: Daily WooCommerce/Shopify backend updates and inventory tracking.
If you run a biotech, peptide, or supplement store and need an experienced specialist to handle your customer support and backend operations, let's connect!
📩 Send a direct message or book a call on Contra to discuss your store's needs.
#PeptideEcommerce #EcommerceOperations #CustomerSupport #Gorgias #ShopifyExpert #WooCommerce #BiotechSupport #ContraFreelance 
