Freelance Operations Managers in SpainFreelance Operations Managers in Spain
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Javier Aranda Serralbo's avatar
Javier Aranda Serralbo
29640 Fuengirola, Spain
Lifecycle & GTM growth lead
New to Contra
Lifecycle & GTM growth lead
Cover image for Designed onboarding and activation messaging
Designed onboarding and activation messaging to help new users reach product value faster. Scope of work Definition of activation events Onboarding lifecycle messaging Behavior-based email triggers Experimentation with onboarding sequences Impact Improved onboarding engagement Faster time to value Higher early product usage
0
32
Cover image for Developed lifecycle messaging focused on
Developed lifecycle messaging focused on improving retention and re-engaging inactive users. Scope of work Churn analysis User segmentation Retention campaign design Reactivation messaging Impact Improved engagement among inactive users Better feature discovery Higher long-term retention
0
16
Cover image for Designed and launched a CRM
Designed and launched a CRM system for a RevGen team to manage leads, deals and forecasting. Capabilities implemented Lead pipeline with Kanban workflow Automated lead assignment Direct contact with leads through integrated tools Lead engagement tracking Revenue forecasting dashboards Impact Clear pipeline visibility Faster lead follow-up Better deal tracking and forecasting
0
20
Cover image for Designed and implemented a lifecycle
Designed and implemented a lifecycle communication system for a SaaS product scaling from 70k to more than 350k monthly active users. The project focused on structuring how users move from signup to activation, engagement and long-term retention. - Customer lifecycle mapping - User segmentation - Lifecycle messaging strategy - Automation design - Lifecycle performance analysis
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28
Operations Manager(3)
Kristine Pineda's avatar
Kristine Pineda
Spain
Customer Success & Operations Expert 🌟
Customer Success & Operations Expert 🌟
Cover image for Enhancing Customer Satisfaction and Trustpilot Ratings
Enhancing Customer Satisfaction and Trustpilot Ratings
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4
Cover image for Streamlined Operations
Streamlined Operations
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0
Cover image for Comprehensive Zendesk Macro Revamp
Comprehensive Zendesk Macro Revamp
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12
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Operations Manager(3)
Brigida Donnarumma's avatar
Brigida Donnarumma
Pamplona, Spain
Strategic Operations & Project Management Expert
Strategic Operations & Project Management Expert
Cover image for Chief Operating Officer
Chief Operating Officer
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1
Cover image for Project Manager and Controller
Project Manager and Controller
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3
Cover image for Head of Delivery Assurance Oversight
Head of Delivery Assurance Oversight
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1
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Operations Manager(1)