Solution-Oriented CX Leader with 15 Years Experience
Solution-Oriented CX Leader with 15 Years Experience
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Branding expert & Framer designer
Branding expert & Framer designer
Jobs done right the first time
Jobs done right the first time
Strategic Consultant, Content Developer & Digital Marketer
Ancestral: Preserving Family Legacy Through Digital Storytelling ✨🎙️
Project Description / Details
Preserve the voices they'll cherish forever. This project brings an emotional, heritage-focused vision to life for Ancestral—showcasing custom audio recording, polished text transcription, and heirloom-quality hardcover books.
By blending high-end art direction with custom-trained AI visuals, we turned a deeply personal family concept into a high-converting digital story that captures attention, evokes nostalgia, and builds instant emotional connection with the audience. 🤍
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Long-Lasting Freshness: The Art of Everyday Scent Boosting 🌸✨Transform everyday routines into moments of pure sensory luxury. This project brings a fresh, vibrant vision to life for a premium scent booster—showcasing long-lasting freshness, beautiful home aesthetics, and elevated self-care.
By blending high-end art direction with custom-trained AI visuals, we turned a sleek fragrance concept into a high-converting digital story that captures attention, sparks desire, and builds an instant emotional connection with the audience. 🤍
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Creative Photographer and Graphic Designer
Creative Photographer and Graphic Designer
Customer Success & Operations Leader for SaaS startups
Customer Success & Operations Leader for SaaS startups
Managed a $3.5M+ ARR portfolio across 60+ enterprise accounts, driving 100% renewals and expansion through strategic onboarding, stakeholder management, QBRs, enablement, and cross-functional execution.
Worked closely with product, engineering, UX, and executive stakeholders to improve adoption, retention, and customer outcomes in complex SaaS environments.
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Supported high-growth teams across Twilio and Zendesk by building operational systems, improving workflows, managing vendor relationships, and driving cross-functional coordination across complex environments.
Led initiatives focused on operational efficiency, stakeholder alignment, process optimization, and scalable execution while partnering across workplace operations, customer-facing teams, IT, and leadership.
Experienced in creating structured systems that improve communication, reduce friction, and support fast-moving teams as they scale.
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Founded and currently building ClearVerse AI, an AI-driven startup focused on copyright risk intelligence and content analysis workflows.
Leading product strategy, operational systems, positioning, customer discovery, vendor coordination, and cross-functional execution while building scalable infrastructure in a fast-moving startup environment.
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Co-founded and operated an ecommerce jewelry brand, overseeing customer experience, fulfillment operations, brand strategy, marketing coordination, and growth initiatives from the ground up.
Built systems across operations, customer engagement, and workflow management while scaling the brand’s online presence and sales.
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Experienced HR professional with 17+ years of experience
Experienced HR professional with 17+ years of experience
Epic virtual assistant for businesses + creatives
Epic virtual assistant for businesses + creatives
