Freelance Customer Success Managers in New YorkFreelance Customer Success Managers in New York
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Ashley Hayslett's avatar
Ashley Hayslett
New York, USA
Solution-Oriented CX Leader with 15 Years Experience
Solution-Oriented CX Leader with 15 Years Experience
Cover image for Customer Support Automation & AI Tools
Customer Support Automation & AI Tools
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4
Cover image for Developing a Comprehensive CX Strategy
Developing a Comprehensive CX Strategy
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2
Cover image for Customer Service Scaling & Recruitment
Customer Service Scaling & Recruitment
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3
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Customer Success Manager(3)
Ashley Baumgard's avatar
Ashley Baumgard
Verona, USA
Creative Photographer and Graphic Designer
Creative Photographer and Graphic Designer
Cover image for Graduation Photography
Graduation Photography
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6
Cover image for Sports Photography
Sports Photography
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8
Cover image for Cypress Branding Project
Cypress Branding Project
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12
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Customer Success Manager(1)
Christian Loarca's avatar
Christian Loarca
proNew York, USA
Customer Success & Operations Leader for SaaS startups
New to Contra
Customer Success & Operations Leader for SaaS startups
Cover image for Managed a $3.5M+ ARR portfolio
Managed a $3.5M+ ARR portfolio across 60+ enterprise accounts, driving 100% renewals and expansion through strategic onboarding, stakeholder management, QBRs, enablement, and cross-functional execution. Worked closely with product, engineering, UX, and executive stakeholders to improve adoption, retention, and customer outcomes in complex SaaS environments.
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Cover image for Supported high-growth teams across Twilio
Supported high-growth teams across Twilio and Zendesk by building operational systems, improving workflows, managing vendor relationships, and driving cross-functional coordination across complex environments. Led initiatives focused on operational efficiency, stakeholder alignment, process optimization, and scalable execution while partnering across workplace operations, customer-facing teams, IT, and leadership. Experienced in creating structured systems that improve communication, reduce friction, and support fast-moving teams as they scale.
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Cover image for Founded and currently building ClearVerse
Founded and currently building ClearVerse AI, an AI-driven startup focused on copyright risk intelligence and content analysis workflows. Leading product strategy, operational systems, positioning, customer discovery, vendor coordination, and cross-functional execution while building scalable infrastructure in a fast-moving startup environment.
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63
Cover image for Co-founded and operated an ecommerce
Co-founded and operated an ecommerce jewelry brand, overseeing customer experience, fulfillment operations, brand strategy, marketing coordination, and growth initiatives from the ground up. Built systems across operations, customer engagement, and workflow management while scaling the brand’s online presence and sales.
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61
Customer Success Manager(1)
Sumedha Dixit's avatar
Sumedha Dixit
New York, USA
Experienced HR professional with 17+ years of experience
Experienced HR professional with 17+ years of experience
Cover image for Traditional vs Agile Teams, who is better?
Traditional vs Agile Teams, who is better?
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Cover image for Empowering Front-Line Managers!
Empowering Front-Line Managers!
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49
Cover image for # Learning ChatBot, Improved UI & UX
# Learning ChatBot, Improved UI & UX
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61
Cover image for Optimizing Cost and moving towards Digital World!
Optimizing Cost and moving towards Digital World!
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63
Customer Success Manager(1)
Yehoshua Segal's avatar
Yehoshua Segal
New York, USA
Custom Software That Drives the Bottom Line
Custom Software That Drives the Bottom Line
Cover image for Video Hosting & Media
Video Hosting & Media
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2
Cover image for E-Commerce Data Analytics
E-Commerce Data Analytics
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3
Cover image for E-Commerce Fulfillment System
E-Commerce Fulfillment System
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2
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Customer Success Manager(1)
Julia Francis's avatar
Julia Francis
New York, USA
Helping teams simplify, streamline, and scale
Helping teams simplify, streamline, and scale
Cover image for Knowledge Base
Knowledge Base
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5
Cover image for Propel Product Tutorials
Propel Product Tutorials
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6
Cover image for Tech Giants Testify Before Congress
Tech Giants Testify Before Congress
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10
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Customer Success Manager(2)