Infrastructure isn’t just roads and bridges, it’s how a city responds in its most critical moments. Honored to have analyzed Rochester’s crisis systems to help build a more responsive, intentional future for all.
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CRM & Client Follow-Up Tracker
A sample CRM and follow-up system designed to organize client relationships, track communication, and keep next actions visible. This mockup demonstrates how I structure client pipelines, prioritize follow-ups, track response timing, and maintain consistent communication across active opportunities.
The tracker includes client status, last contact date, next action, due dates, priority follow-ups, and a simple communication cadence. All data shown is fictional and used for demonstration purposes only.
The Physiology of Visibility — Essays on Digital Health Innovation
This series was born out of my applied research for a clinical cardiovascular prevention tool focused on women’s health. It explores how data, design, and leadership intersect to close care gaps and drive innovation in preventive health.
https://thephysiologyofvisibility.substack.com/