This production-ready Hotel Voice Assistant integrates Google Gemini 2.0 with a scalable Flask/Waitress backend to power fluid, context-aware conversational booking experiences in Spanish.
It leverages a distributed Redis session store for stateful multi-turn memory, backed by native Function Calling to stream live availability and real-time pricing directly from the Amadeus GDS API.
Engineered with an "auditability-by-design" framework, the architecture implements pluggable callback hooks and strictly aligns with the OWASP Agentic Top 10 (2026) to mitigate multi-agent risks and secure user data.
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Industrial AI replaces opaque, high-cost LLMs with deterministic, hybrid architectures built specifically for high-risk, heavily regulated enterprise environments.
It leverages glass-box explainability (like EBMs) and cascading NLP pipelines to resolve up to 80% of operational traffic at zero token cost and sub-millisecond latency on CPU.
By embedding continuous statistical drift monitoring (KS-test/PSI), it translates raw telemetry into audit-ready assets, guaranteeing strict compliance with the EU AI Act and ISO 42001.
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