Cybersecurity Project Manager for a UK Government client on behalf of Accenture.
My duties included the following:
▪ Led key projects aligned with the client's strategic goals, showcasing project leadership and strategic alignment capabilities.
▪ Successfully led and managed three major projects, ensuring they met important client milestones and demonstrated effective project coordination and management skills.
▪ Prepared critical documents necessary for the delivery and completion of program milestones, evidencing meticulous organizational skills and attention to detail.
▪ Actively steered discussions with project directors and stakeholders, showcasing skills in strategic communication and influence at senior management levels.
▪ Worked in close collaboration with senior stakeholders, ensuring alignment with strategic goals and successful achievement of key program milestones, reflecting a strong capacity for teamwork and stakeholder management.
Key outcomes included:
▪ Successfully delivered three major cybersecurity projects simultaneously for a UK Government client, demonstrating the ability to manage complexity, competing priorities and high-stakes deadlines in a regulated environment.
▪ Ensured all projects met critical client milestones, directly contributing to programme progression and client confidence in delivery.
▪ Produced critical programme documentation that underpinned milestone delivery, ensuring governance, accountability and audit trails were maintained to the standard expected of a UK Government engagement.
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CRM Migration & Lifecycle Strategy - Luxury Beauty
Led year-long CRM migration project for Estée Lauder's multi-brand beauty portfolio, overseeing technical integration, data migration, testing protocols, and cross-functional coordination.
Project scope:
Managed migration planning and execution across multiple international markets.
Coordinated with IT, Data, Regional Marketing, and Brand teams.
Ensured campaign continuity during platform transition.
Implemented enhanced segmentation and automation capabilities in new system.
Directed ongoing D2C lifecycle strategy across email and SMS channels.
Impact: Seamless transition with zero downtime, enhanced personalization capabilities, improved customer engagement through better segmentation and automation workflows.
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