Freelancers using Microsoft Office 365 in Chandigarh

Freelancers using Microsoft Office 365 in ChandigarhFreelancers using Microsoft Office 365 in Chandigarh

Projects People

Chandigarh, India

Customer Success | Customer Support | Business Growth

New to Contra

Customer Success | Customer Support | Business Growth

Cover image for As part of the customer

As part of the customer support team at Health BioTech Limited, I was responsible for delivering exceptional after-sales support and ensuring a seamless customer experience throughout the post-purchase journey. My role involved handling customer inquiries, resolving product- and service-related concerns, coordinating with internal teams for timely issue resolution, and maintaining consistent communication with customers. I focused on building trust, improving customer satisfaction, and strengthening long-term customer relationships through responsive and solution-oriented support. This experience enhanced the overall after-sales process by promoting proactive communication, efficient issue handling, and a customer-first approach that contributed to higher customer confidence and service quality.

0

19

Cover image for As a Customer Support Manager

As a Customer Support Manager at AirMail Services (AMS), I managed end-to-end customer support for an online medication ordering platform, providing assistance through phone, email, and live chat. My responsibilities included handling customer inquiries, processing medication orders, resolving payment and delivery issues, coordinating with internal teams, and ensuring timely communication throughout the customer journey. I focused on delivering accurate, empathetic, and efficient support while maintaining high service standards. This experience helped streamline support workflows, improve response consistency across multiple channels, and contribute to a positive customer experience in a fast-paced healthcare environment.

0

21

Cover image for As a Technical Support Team

As a Technical Support Team Member at KMG Infotech, I was part of the dedicated support team serving Great American Insurance Company (GAIC). My role focused on providing technical support for the client's internal business applications, troubleshooting user-reported issues, and ensuring minimal disruption to day-to-day operations. I collaborated with internal teams to investigate technical problems, prioritize and manage escalated incidents, communicate updates to stakeholders, and ensure timely issue resolution. I also contributed to process documentation, knowledge sharing, and continuous improvements to enhance the overall support experience and operational efficiency.

0

25

Cover image for As part of Garud AI's

As part of Garud AI's growth journey, I focused on designing a structured customer support framework to ensure efficient issue resolution, faster response times, and a consistent customer experience. The project involved creating support workflows, defining escalation processes, improving communication standards, and building a scalable support structure for future deployments. The objective was to establish a customer-centric support operation capable of handling technical queries, implementation assistance, and post-deployment support efficiently. This work also included identifying opportunities for process automation, knowledge management, SLA planning, and performance tracking to help deliver a seamless customer experience as the platform scales.

0

33

Microsoft Office 365(3)

Rohtansh Chander

Chandigarh, India

B2B Sales Expert | Lead Gen

B2B Sales Expert | Lead Gen

Cover image for Lead generation

Lead generation

0

3

Cover image for B2B Sales in USA

B2B Sales in USA

0

12

Cover image for Client management.

Client management.

0

19

Placeholder project card media

View more →

Microsoft Office 365(2)

Chandigarh, India

Excel Guru | Data Analyst | Transcriber

Excel Guru | Data Analyst | Transcriber

Cover image for Streamlined Transcription Process

Streamlined Transcription Process

0

2

Cover image for Advance Google Analytics

Advance Google Analytics

0

3

Cover image for DATA ANALYST

0

5

Cover image for DATA ENTRY

0

10

Microsoft Office 365(1)

Chandigarh, India

Dynamic Manager for Smooth Operations

Dynamic Manager for Smooth Operations

Cover image for Operation Management

Operation Management

0

1

Cover image for Procurement & Contract

Procurement & Contract

0

1

Cover image for
Sign In | LinkedIn

Sign In | LinkedIn

0

1

Placeholder project card media

View more →

Microsoft Office 365(3)