Daniela Cardozo
PM with 5+ years of experience across B2C and B2B
New to Contra
Daniela is ready for their next project!
Clarity in operations doesn’t happen by chance, it’s built through clear processes.
When teams don’t have defined ways of working, everything becomes reactive:
📌 Tasks depend on who’s doing them
📌 Knowledge gets lost or repeated
📌 Execution becomes inconsistent
SOPs bring...
Most service-based businesses don’t have a sales problem — they have a process problem.
📌 No clear client intake
📌 Follow-ups depend on memory
📌 Quotes get lost
📌 Payments are inconsistent
What should be a simple workflow becomes chaos.
This is a basic structure I use to...
This system was built for a business that was managing everything manuall, tracking clients in their head, missing follow-ups, and lacking visibility.
By implementing a structured pipeline, dashboard, and automated communication, the operation became organized, measurable, and scalable.
