AI Agent-Powered Employee Onboarding — Entra ID, Jira & Slack

The previous onboarding flow was automated. This one is intelligent.

Built an n8n workflow that triggers on a "Create User" form submission and routes everything through a central AI Agent powered by Claude (Anthropic), with Postgres providing persistent chat memory across sessions. The agent uses Microsoft Entra ID to look up existing users, creates the new account in Jira Software, then checks whether the hire is a manager or team member — inviting them to the appropriate Slack channel if they're a manager, or updating their Slack profile directly if they're not.

The AI layer means the onboarding logic can reason, adapt, and handle edge cases rather than following rigid if/else rules.

Stack: n8n · Anthropic (Claude) · Postgres · Microsoft Entra ID · Jira Software · Slack