Still tracking orders manually in messy DMs? I turned WhatsApp into a fully automated sales assis...Still tracking orders manually in messy DMs? I turned WhatsApp into a fully automated sales assis...
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Cockpit is an AI agent management platform concept that helps teams:
- Set boundaries
- Monitor activity
- Manage approvals
- Track knowledge sources
- Measure performance and costs
It brings together five key AI UX challenges:
👉 Autonomy
👉 Observability
👉 Human Approvals
👉 Context
👉 Analytics
The idea is simple:
As AI agents become more capable, the experiences we design around them need to make their actions more transparent, predictable, and manageable.
Processing incoming PDF attachments and logging key email data manually takes hours of tedious, repetitive work. Every time a new invoice, quote, or report lands in your inbox, you have to manually open the email, download the PDF, read through dense pages to extract important details, format the data, and log it into Google Sheets row by row.
Which one is faster, saves more time, and prevents mistakes?
The manual-vs-automated framing is clear, but I'm curious how the workflow copes with PDFs that don't share a layout, like scanned invoices versus quotes. Do you parse them with a fixed template or an extraction step, and what happens to rows it can't read confidently?
Resolve: an AI support agent that answers from a company’s own policies, looks up orders, and escalates weak matches to a human instead of guessing. A human approves replies before they go out.
For the human approval step, I'd show the exact policy passage and its effective date beside the draft. Does Resolve flag a reply for re-review if the policy changes while it waits for approval?