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Managed sourcing, production coordination, vendor management, and operational execution for promotional products and decorated apparel programs supporting U.S.-focused clients and operations.
Scope of Work
Coordinated decorated apparel production workflows
Managed supplier communication and vendor coordination
Supported embroidery and screen printing production operations
Oversaw production scheduling and execution tracking
Coordinated procurement and operational support activities
Managed order execution and operational follow-up processes
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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Management system designed and implemented for a manufacturing operation: from undocumented, person-dependent processes to a structured, traceable, and continuously improving organization.
Before the system, processes existed only in people's heads. No standards, no documentation, no performance measurement, no mechanism to learn from errors. Every worker did things differently. Clients received inconsistent results. The company was exposed to regulatory non-compliance and quality failures with no visibility into root causes.
The system covered process characterization and standardization, full document control, KPIs per process, competency mapping, supplier evaluation, client satisfaction measurement, continuous improvement cycles, and regulatory compliance tracking.
Results: reduction in non-conformities, improved product consistency, better client satisfaction and retention, revenue growth, improved margins, more competent and engaged workforce, and a significantly deeper organizational understanding of the business.
Industry: Manufacturing · Tools: Process mapping, document control · Role: Operations Consultant
🚀 Helping businesses run smoother, scale smarter, and free up leadership's time.
After several years supporting executives, founders, and growing teams remotely, I've realized my favorite work isn't just checking off tasks. It's creating systems that help businesses operate more efficiently.
Here's how I can help:
✅ Executive & Virtual Assistance
• Calendar & inbox management
• Meeting coordination
• Travel planning
• Administrative support
• Research & documentation
📋 Operations & Project Coordination
• SOP creation and documentation
• Project tracking
• Process improvement
• Task management
• Cross-functional coordination
• Dashboard creation (Notion, ClickUp, Monday, Trello)
🤝 Client Success & Account Support
• Client communication
• Relationship management
• Follow-ups
• Onboarding support
• Issue resolution
• Customer experience
📊 Business Operations
• CRM management
• Workflow optimization
• Reporting
• KPI tracking
• Team coordination
• Administrative systems
🧠 AI & Productivity
• ChatGPT workflows
• AI-assisted documentation
• Process automation
• Knowledge base creation
• Prompt development
🌎 Fluent English | Remote | Detail-oriented | Process-driven
I'm currently available for part-time remote opportunities (approximately 20-30 hours/week) and I'm also open to project-based work if your business needs help creating structure, improving operations, or taking repetitive work off your team's plate.
If you're building something exciting and need someone proactive, organized, and genuinely invested in making your business run better, I'd love to connect.
E-commerce project I did with a senior designer - give it a look.
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