With nearly 17 years of experience in retail and franchising, I have developed strong expertise in commercial management, business operations and multi-unit retail management.
Throughout my career, I participated in the opening of six stores, coordinating operational processes, team development, sales activities and customer experience.
As an Imaginarium franchisee, I managed multiple retail locations, served on the Franchisee Council and received the Best Store award within the franchise network.
My experience combines commercial strategy, operational planning, stakeholder relationships and team leadership, with a focus on efficient operations and business performance.