Improve User Experience for OSL Transit App with UX RedesignImprove User Experience for OSL Transit App with UX Redesign
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OSL Public Transit App — UX Redesign
Redesigned the OSL public transit app with a focus on reducing user friction and improving information architecture. Conducted usability research, identified key pain points in the navigation flow, and delivered a redesigned prototype that achieved a 40% reduction in friction. Work included user research, journey mapping, and iterative prototyping in Figma.
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