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IT Project Manager · Monogo | Remote (Poland)
- Led multiple end-to-end e-commerce platform projects for B2B and B2C clients across Europe, managing teams of up to 15 developers, QA, UX, and DevOps engineers in Scrum environments.
- Coordinated implementation of product catalog systems, order & payment modules, and third-party integrations (ERP , PIM, CRM, payment gateways) with zero critical production incidents.
- Served as primary stakeholder contact: gathered business requirements, translated them into user stories and technical tasks, managed scope and budget up to PLN 2M.
- Facilitated all Scrum ceremonies; mentored junior PMs and coordinators; optimized backlog grooming and sprint estimation processes.
- Ensured delivery quality through NPS tracking, SLA compliance monitoring, and structured client reporting cadences.
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