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I manage day-to-day customer support and order processing for an online store owner based in Switzerland. Working across a very different timezone, I reply to customer inquiries, keep orders moving through processing, and handle the routine of running the store so she’s not doing every message and every order herself.
This role is fully remote and self-directed, once I understood her tools and process, I didn’t need close supervision to keep things running. It’s also proof I can support an international client independently, not just as part of a larger team.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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