My Freelancing Experience for a USA Based Handmade Products Business πŸ“¦ India Operations | πŸ“Š Inv...My Freelancing Experience for a USA Based Handmade Products Business πŸ“¦ India Operations | πŸ“Š Inv...
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My Freelancing Experience for a USA Based Handmade Products Business πŸ“¦ India Operations | πŸ“Š Inventory | 🚚 Shipping | πŸ›οΈ E-commerce | πŸ“§ Marketing
I currently support a US-based handmade products business with manufacturing operations in India, managing the connection between India-side operations and customers/orders in the US.
πŸ”§ What I Manage
πŸ“¦ Order Management
Manage and track customer orders from the US.
Coordinate order processing and fulfilment with the India team.
Ensure orders are processed accurately and on time.
πŸ“Š Inventory Management
Monitor inventory levels and product availability.
Coordinate stock requirements with the manufacturing team.
Maintain visibility of products across sales channels.
🚚 Shipping & Logistics
Coordinate shipments from India to the US.
Track shipments and provide updates on order status.
Help ensure products reach customers within expected timelines.
πŸ›οΈ Faire Wholesale Management
Manage the brand's Faire wholesale platform.
Monitor incoming wholesale orders.
Coordinate order processing, fulfilment, and shipping requirements.
πŸ“§ Email Marketing
Create and manage email marketing campaigns.
Develop customer re-engagement and abandoned-cart campaigns.
Support customer retention and repeat purchases.
πŸ” Market Research
Research market and customer trends.
Identify potential product and business opportunities.
Support decisions around products, customers, and marketing.
🎯 Core Areas
Order Management Β· Inventory Β· Logistics Β· Faire Β· E-commerce Operations Β· Email Marketing Β· Market Research Β· Customer Retention
πŸ’» Skills & Tools
Faire Β· E-commerce Operations Β· Email Marketing Β· Market Research Β· Inventory Tracking Β· Order Management Β· Shipping Coordination Β· Customer Communication
πŸš€ Impact
I act as an operations and e-commerce support partner, helping coordinate the journey from manufacturing in India β†’ inventory β†’ order processing β†’ shipping β†’ US customers, while also supporting the brand's wholesale and marketing activities.
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