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My Freelancing Experience for a USA Based Handmade Products Business
📦 India Operations | 📊 Inventory | 🚚 Shipping | 🛍️ E-commerce | 📧 Marketing
I currently support a US-based handmade products business with manufacturing operations in India, managing the connection between India-side operations and customers/orders in the US.
🔧 What I Manage
📦 Order Management
Manage and track customer orders from the US.
Coordinate order processing and fulfilment with the India team.
Ensure orders are processed accurately and on time.
📊 Inventory Management
Monitor inventory levels and product availability.
Coordinate stock requirements with the manufacturing team.
Maintain visibility of products across sales channels.
🚚 Shipping & Logistics
Coordinate shipments from India to the US.
Track shipments and provide updates on order status.
Help ensure products reach customers within expected timelines.
🛍️ Faire Wholesale Management
Manage the brand's Faire wholesale platform.
Monitor incoming wholesale orders.
Coordinate order processing, fulfilment, and shipping requirements.
📧 Email Marketing
Create and manage email marketing campaigns.
Develop customer re-engagement and abandoned-cart campaigns.
Support customer retention and repeat purchases.
🔍 Market Research
Research market and customer trends.
Identify potential product and business opportunities.
Support decisions around products, customers, and marketing.
🎯 Core Areas
Order Management · Inventory · Logistics · Faire · E-commerce Operations · Email Marketing · Market Research · Customer Retention
💻 Skills & Tools
Faire · E-commerce Operations · Email Marketing · Market Research · Inventory Tracking · Order Management · Shipping Coordination · Customer Communication
🚀 Impact
I act as an operations and e-commerce support partner, helping coordinate the journey from manufacturing in India → inventory → order processing → shipping → US customers, while also supporting the brand's wholesale and marketing activities.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
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