Manychat Instagram Automation Setup Redesign Case StudyManychat Instagram Automation Setup Redesign Case Study
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Redesigned Instagram automation setup for Manychat, making it easier for creators and businesses to build and launch their first automation.
I worked on the experience from early concepts and user flows through detailed UI, prototyping, testing, and developer handoff.
The new experience increased activation by 6%, publishing by 9%, and MRR by 15%. It later became the default starting experience for around 70% of new users.
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Seeing the activation lift and the new flow that guides creators straight from concept to launch feels like a solid win on reducing friction for first time automations.
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