Klaviyo Email Automation – Customer Winback FlowKlaviyo Email Automation – Customer Winback Flow
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Klaviyo Email Automation – Customer Winback Flow
This project showcases a Customer Winback Flow I designed using Klaviyo for an eCommerce brand.

The goal of this automation was to re-engage customers who had not purchased in a while and encourage them to return to the store.

Flow Strategy:
• Trigger: When a customer places an order
• Wait period: 75 days of inactivity
• Email 1: Re-engagement email reminding customers about the brand
• Email 2: Product recommendation email featuring trending items

Features implemented:
• Personalized email content
• Product recommendations
• Mobile-friendly responsive design
• Strong call-to-action buttons
• Brand-consistent email layout

Tools used:
• Klaviyo
• Email automation & flow builder
• eCommerce product integration

This automation helps businesses increase repeat purchases and recover inactive customers through targeted email marketing.
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