Gym Member Retention System with Automated Risk WorkflowsGym Member Retention System with Automated Risk Workflows
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
I've been building HYNOVA Retain, a gym member retention system designed to help gyms identify disengaged members before they quietly disappear.
The idea is simple: attendance drops can be an early warning sign, but manually tracking every member and coordinating follow-ups takes time.
So I built a system that brings several pieces together:
šŸ”¹ Inactivity Detection: Flags members who haven't attended within a configured period.
šŸ”¹ Risk Scoring: Helps prioritize members who may need attention.
šŸ”¹ WhatsApp Automation: Supports member outreach and processes incoming replies.
šŸ”¹ Trainer Escalation: Routes concerning responses to trainers for human follow-up.
šŸ”¹ Owner Dashboard: Provides a central place to review and manage retention cases.
The system combines React, TypeScript, PostgreSQL, Supabase, n8n, and WhatsApp integration through the Evolution API.
I've personally tested the core workflows, from detecting inactivity to processing replies and triggering escalations.
What makes this project interesting to me is the connection between data, automation, and real business operations. It's not just about collecting information, it's about turning that information into an actionable process.
I'm looking to connect with gym owners and fitness businesses interested in improving their retention processes, as well as teams that need custom workflow automation, API integrations, or operational dashboards.
What repetitive process in your business would you automate first?
#HYNOVA #WorkflowAutomation #BusinessAutomation #n8n #SaaS #DataAnalytics #FitnessTechnology #APIIntegration #ProcessAutomation #BuildInPublic
Post image
Kapil's avatar
For the inactivity workflow, I'd recheck attendance immediately before the WhatsApp send, since someone may return after the case was queued. Does a new check-in close the retention case and cancel any pending follow-ups?
Back to feed
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started