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Hi! I submitted the form for the CapCut Seedance 2.5 Challenge yesterday, but I still haven’t received the free credits in my account. Is there anything else I need to do, or do I just need to wait a little longer? @Marlenn Alba @Kayla Li @Marouane Zouzhi
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@ContraTeam Hello,
I am taking part in the CapCut Seedance 2.5 challenge and very excited about shooting my one-take shot. 📽️
Initially, I applied for 5,000 free Seedance credits on August 13. They state that credits are usually issued within 1-2 business days, but so far they have not been credited to my account. Since the deadline is near - August 19th - I decided to reapply today, but still want to ask for help.
Please, can you check this out for me so I can generate seeds before the deadline? If needed, I can provide my account data.
Thanks a lot!
Hello Rittik, I think most people are submitting the wrong ID. They’re asking for the UID, not the CapCut ID shown in the app. The UID is much longer than the regular CapCut ID.
It’s been three days, and I still haven’t received my credits for the hackathons. Please do something about this. I can’t participate if I don’t have any credits.
Hi Yashwant, Nia here from the Contra Support team!
Just wanted to check in, were you able to submit the credit request form yet? Once that's done, it typically takes 1–2 business days for the tech team to send your credits over.
If you've already filled it out and it's been longer than that, please let me know!
4 days till now.
Still cant generate video in Capcut website @Contra HQ #contrasupport
Can we use Capcut Ai lab app ?
